Intercare Digital | Transforming MENA with Smart Cloud Solutions

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Revolutionize how you manage your facilities.

Intercare Digital — Your all-in-one solution to streamline & elevate your Facility Management.

NO MATTER THE OPERATION, INTERCARE DIGITAL SIMPLIFIES IT!

In our 50th year, we are proud to introduce Intercare Digital to the MENA region, an innovative cloud platform solution designed to meet the increasing health regulations and operational traceability requirements across the Arabian Peninsula. This cloud platform is being launched to redefine quality and efficiency in the key sectors, including facility management, healthcare, and hospitality sectors. We aim to provide a cutting-edge platform that leverages intelligent automation and an IoT ecosystem to enhance compliance, transparency, and operational effectiveness across these industries.

Management of interventions of our service agents

Interventions

Work time management

Planning

Traceability of interventions

Automation of your business processes

Workflows

Digitization of processes

Automation of scenarios

Action plan management

Continuous management of quality processes

Quality

Quality controls

Satisfaction surveys

Treatment of nonconformities

Organization of automated dashboards

Control Panels

Data consolidation

Performance indicators

Collaborative workspaces

Our Suite of Apps for Operations

Declare start and end of shift via QR code, NFC, GPS, etc.
Precise tracking of interventions and tasks to be performed.
Consult schedules and, optionally, the time of work performed.
Being guided along the correct route to a job site.
Insert photos of the development and for the follow-up of actions.
Generate customized work orders.
Triggering service requests (customer calls, restocking of medical devices, etc.)
Report anomalies.
And many other functionalities with customized forms.

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Organize your actions according to your priorities and deadlines.
Assign and delegate actions to your teams and follow up on them at each stage of their implementation.
Quickly validate approvals
Communicate via chat with all stakeholders in the activity flow
Be informed in real time of any request: incident report, consumables request, vacations, etc.
Access to all types of forms+
Record and save your voice notes
And many other features!

Access to a set of on-demand services from your cell phone.
Launch all types of personalized service requests in real time: concierge services, meal trays, parking reservations, etc.
Report a problem or incident in the occupied space and follow the progress of its resolution step by step.
Send suggestions to improve service quality (hygiene, safety, equipment operation, etc).
And many other functions.